Hull and East Riding Museum of Archaeology is a friendly, accessible place for everyone to enjoy. If there’s anything we can do to support your visit, please get in touch: info@hcandl.co.uk
Assistance dogs
Guidance and assistance dogs are welcome.
BSL
BSL interpretation is available for talks and tours.
Baby change
A baby change facility is available in the toilets situated in the Roman gallery, at the back of the museum.
Carers
The museum is free for everyone, so carers are welcome to join the people they support on their visit.
Disabled parking
You’ll find blue badge parking on Gandhi Way and Alfred Gelder Street (opposite the White Hart pub).
Short stay pay and display parking is available at Lowgate car park on Wilberforce Drive, just a five-minute walk away.
We also have limited minibus parking available. If you need this, please get in touch to book before you visit.
01482 613 867
museums@hcandl.co.uk
Lighting
Some areas of the museum can be quite dark, including: the Fossil, Prehistoric, Iron Age, Celtic World and Anglo-Saxon galleries.
Roads and paths
High Street is a cobbled street with a paving stone pavement. It has dropped kerbs at the Museums Quarter entrances.
Toilets
There is a set of toilets (including an accessible toilet) at the entrance to the museum, near the shop.
There are more toilets (including a baby change facility) in the Roman gallery at the back of the museum.
The nearest Changing Places toilet is on the ground floor of the Guildhall. Please ask at the reception for directions.
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Wheelchairs
The museum is accessible for wheelchair users, with step-free access at the front of the building and two lifts between floors. Lifts are situated near the front and back of the museum, next to the stairs.
We also have a manual wheelchair available to borrow.
Need to book a wheelchair accessible taxi? Call Wheelchair Taxi Transport Hull on 01482 473 235.
Download our Access Guides
You can download all this information in our Quick Access Guide (PDF, 118kb).
Or, for more detailed info to help you plan your day – download the Full Accessibility Guide.
More resources to help you plan your visit
Check out our BSL interpretations of the info panels in the Medieval gallery.
Explore our audio-described films from the Medieval gallery.
Plan your visit by downloading the Hull and East Riding Museum of Archaeology Floor Plan (PDF)
Take a look at our Accessible Route Map (PDF, 552kb) for nearby disabled parking and dropped kerbs.
Prepare for your visit with Hull and East Riding Museum of Archaeology – Visual story (PDF, 3.26mb)
